This privacy policy governs the manner in which Digital Reach MY collects, uses, maintains, and discloses information collected from users of our site and services. This policy applies to the site and all products and services offered by Digital Reach MY.

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our online platform. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Digital Reach MY collects and uses users' personal information for the following purposes: To improve customer service, the information you provide helps us respond to your customer service requests and support needs more efficiently. To personalize user experience, we may use information in the aggregate to understand how our users as a group use the services and resources provided on our site. To improve our site, we may use feedback you provide to improve our products and services. To process payments, we may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To run a promotion, contest, survey or other site feature. To send users information they agreed to receive about topics we think will be of interest to them. To send periodic emails, we may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our site. We also collect and use information to comply with our legal obligations.

Our processing of your personal data is based on legal grounds including your consent, the necessity to perform a contract with you or take steps at your request prior to entering into a contract, compliance with our legal obligations, and for our legitimate business interests, provided these interests do not override your data protection rights. We adhere to the principles of data minimization and purpose limitation as required by applicable data protection laws, such as the General Data Protection Regulation (GDPR), where relevant.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also disclose personal information if required by law, for example, in response to a court order or subpoena or other legal request.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for specific types of personal data is determined based on the purpose of collection and applicable legal requirements.

In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. These rights include the right to request access to your data, request rectification or erasure of your data, object to or request restriction of processing, and the right to data portability. Where processing is based on consent, you have the right to withdraw that consent at any time.

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

Digital Reach MY has the discretion to update this privacy policy at any time. When we do, we will make the revised policy available on this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Digital Reach MY
10 Jalan Sultan Ismail, Level 25
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
50250
Malaysia